Mother or Tan will accept returns in exchange for a store credit. The returned product(s) must be returned in their original packaging and condition (unopened, unused, undamaged and original packaging) and returned to us within thirty (30) days of delivery. No refund or returns will be accepted for products that have been opened, used or are returned damaged. All shipping costs associated with returns are the responsibility of the customer. To return a product please contact info@motheroftan.com.au

 

If a product is faulty or defective please contact us as soon as practicable at info@motheroftan.com.au and we will provide you with information about our return process, which may involve sending photos, other information and the product to us.  If we determine the product is faulty or has a defect we will either provide you with a new product or refund price of product.  If we determine that the product is not faulty or does not have a defect we will return the product to you.  For the purpose of clarity a product is not faulty or defective due to fair wear and tear.

 

All refunds will be made using the original payment method.